Privacy Policy

Welcome to Varanyam Resorts, a hospitality brand owned and operated by N D Hospitality Private Limited ("Company", "we", "our", or "us"). We are committed to protecting the privacy and personal information of our guests, visitors, and website users.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, make reservations, contact us, or use any of our hospitality services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Postal Address
• Nationality
• Government-issued Identification (during hotel check-in as required by law)
• Company Name (for corporate bookings)

Reservation Information

• Arrival and Departure Dates
• Room Preferences
• Number of Guests
• Booking History
• Special Requests
• Event Booking Details

Payment Information

Payments are securely processed through authorized third-party payment gateways. We do not store your credit card, debit card, UPI PIN, CVV, or banking credentials on our servers.

Technical Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Referral URLs
• Cookies and Analytics Information

2. How We Use Your Information

We use your information to:

• Process and manage hotel reservations
• Confirm bookings
• Provide customer support
• Personalize guest experiences
• Respond to inquiries
• Process payments
• Issue invoices and booking confirmations
• Send booking reminders
• Improve our website and services
• Conduct guest satisfaction surveys
• Inform you about offers and promotions (only with your consent)
• Meet legal and regulatory obligations

3. Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with:

• Payment Gateway Providers
• Hotel Management Software Providers
• Government Authorities (where legally required)
• Law Enforcement Agencies
• Legal Advisors
• Service Providers assisting in reservations, customer support, and technology infrastructure

All service providers are contractually required to protect your information.

4. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Enhance browsing experience
• Improve website performance

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Security measures include:

• SSL Encryption
• Secure Servers
• Access Control
• Firewall Protection
• Regular Security Monitoring
• Data Backup Procedures

While we strive to protect your information, no online system can guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

• Complete your reservation
• Deliver our hospitality services
• Comply with legal obligations
• Resolve disputes
• Maintain financial and tax records
• Improve our services

After the retention period, personal information is securely deleted or anonymized.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Update inaccurate information
• Request correction of your data
• Request deletion of your information
• Withdraw consent for marketing communications
• Request details about how your information is processed

To exercise these rights, please contact us using the information provided below.

8. Marketing Communications

If you subscribe to newsletters or promotional updates, we may send:

• Promotional Offers
• Resort Packages
• Event Invitations
• Seasonal Discounts
• Holiday Packages

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

9. Third-Party Websites

Our website may include links to third-party websites, booking platforms, payment gateways, or social media pages.

We are not responsible for the privacy practices or content of third-party websites. We encourage users to review their respective privacy policies.

10. Children's Privacy

Our services are not intended for children under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from minors.

11. Compliance with Laws

Varanyam Resorts complies with applicable Indian laws relating to privacy, information technology, and hospitality regulations, including requirements for guest identity verification and record maintenance where applicable.

12. International Visitors

If you access our website from outside India, please note that your information may be processed and stored in India, where data protection laws may differ from those in your country.

13. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be published on this page with the revised "Last Updated" date. Continued use of our website or services after changes constitutes acceptance of the revised policy.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Varanyam Resorts
A Unit of N D Hospitality Private Limited

Corporate Office:
D-159, Sector-7, Noida – 201301
Uttar Pradesh, India

Resort Address:
Mohan Chatti, Near Rishikesh
Uttarakhand, India

Email: info@ndhospitality.in
Phone: +91 88822 06902

Consent

By accessing the Varanyam Resorts website, making a reservation, or using any of our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.